Privacy Policy
Last Updated: [2025-09-24]
BreakThru Kinetics (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our services, or interact with us through digital advertising platforms such as Google and Facebook.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, or other details you voluntarily provide when booking an appointment, filling out forms, or contacting us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referral sources.
- Cookies & Tracking: We use cookies, pixels, and similar technologies from third parties (such as Google and Facebook) to track website activity, improve performance, and deliver targeted advertisements.
2. How We Use Your Information
We use the information collected to:
- Provide and improve our physiotherapy and wellness services.
- Respond to inquiries and appointment requests.
- Customize and improve your experience on our website.
- Deliver relevant advertising on Google, Facebook, and other platforms.
- Analyze traffic and marketing performance.
3. Advertising & Remarketing
We use Google Ads, Facebook Ads, and related tracking technologies to show you relevant ads based on your interests and past interactions with our website. These platforms may collect data via cookies, pixels, and similar tools to personalize ads.
You may see BreakThru Kinetics ads on Google, Facebook, Instagram, or partner websites after visiting our site.
These third-party vendors may use cookies to serve ads based on your previous visits.
You can opt out of personalized advertising at any time:
Google Ads Settings
Facebook Ad Preferences
4. Consent
By using our website or submitting your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
5. Data Storage & Protection
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. Personal information is stored securely and only accessed by authorized personnel.
6. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only when:
- Required by law or legal process.
- Necessary to provide services through trusted third-party service providers (e.g., booking platforms, payment processors).
7. Your Rights
Under British Columbia’s Personal Information Protection Act (PIPA), you have the right to:
- Access your personal information.
- Request corrections or updates.
- Withdraw consent to certain uses of your data.
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
BreakThru Kinetics
7238 137 St #201, Surrey, BC V3W 1A4
Phone: (236) 592-1459